Meet Erin at Waxi Taxi in Michigan City and Chesterton!
Joining Waxi Taxi in 2023, Erin is a trained waxing specialist at our Chesterton and Michigan City locations. Shortly after graduating from Chesterton High School in 2021, she enrolled in Don Roberts School of Hair Design, where she specialized in Esthetics. However, her waxing journey began long before that. Erin prioritizes making her clients feel happy and confident, and her thoughtful and adaptable personality makes it easy to see why they love her! We sat down with Erin for a short interview so you can get to know all about her, how she interacts with clients, and her work.
About Erin
What was your journey to becoming a waxing specialist? Was there a defining moment that confirmed this was your calling?
“My journey to waxing started at sixteen when I started waxing myself and fell in love with the smooth feeling and not having to deal with the awful razor burn. I had never thought about pursuing it as a career till the end of high school when trying to figure out what I wanted to do. I wouldn’t say there was a defining moment, just that I loved how satisfying it is and it brought me joy to feel like I could help others in their struggle with other forms of hair removal.”
Outside of your professional life, what hobbies or interests might surprise your clients to learn about you?
“Outside of waxing, you can find me 3-5 times a week at Sweat 219 doing Hot Pilates. It has become my favorite thing to jump-start my day! In the summer on the weekends, you can typically find me at a motocross track supporting my fiancé racing his dirt bike! You can also find me relaxing at home watching tons of reality TV shows. My favorite show is Love Island, so if you’re also watching, let’s debrief about it together!”
If you weren’t a waxing specialist, what alternative career path might you have pursued?
“When figuring out what I wanted to do after high school, I originally was going to become a flight attendant! The idea of constantly traveling has always been something I wanted. It ultimately didn’t work logistically for me at the time, but I love travel and plan on traveling as much as I can in the future.”
How would your closest friends describe your personality, and how do those traits benefit you as a waxing specialist?
“I would say I have a very adaptable personality to whatever the situation may be. As a waxing specialist, it’s very important to read the room. For some clients, I’m very bubbly and talkative, and some I notice may need a quiet, non-talking appointment to just relax.”
Client Connections
What’s the most meaningful client relationship you’ve developed, and how has it impacted your approach to your work?
“I have so many meaningful client relationships, I can’t pick just one! My clients are the reason I love what I do. You meet so many amazing people with different stories and paths.”
What’s a common client interaction that always makes your day brighter?
“A common client interaction is what has happened since I saw them last. It is so exciting to hear and feel like a part of my clients’ new beginnings and life changes.”
What’s the most valuable lesson you’ve learned from a challenging client experience?
“I feel like the most valuable lesson when working with clients is never take anything to heart. Everyone has bad days. Things happen that we can’t change, but just be understanding and keep on moving.”
What aspect of waxing do you feel most passionate about that clients might not expect?
“Waxing can be a very intimate service, so I am very passionate about making the client feel comfortable and leave feeling confident!”
How do your personal values influence how you run your business and interact with clients?
“My personal values influence my interactions with clients by being kind and understanding to every person. Clients use this time for so many different things, whether that be venting, relaxing, or getting away from work or kids. You never know what’s going on, so it’s important to just be there for them. My job is to always make a client feel comfortable and leave feeling refreshed and happy!”
